The fastest way to reach us is WhatsApp. We monitor it during business hours (Mon-Sat, 10 AM to 7 PM IST) and respond to every message — usually within an hour.
Support & sales
WhatsApp +91 80757 61513 (fastest)
Email support@vaanijyasetu.com
Hours Mon-Sat, 10 AM – 7 PM IST
What to include in your message
To help us respond faster, include:
- Your registered email (if you already have an account)
- What you need help with — picking a plan, technical issue, order status, refund, partnership, etc.
- Order number (for order-related queries)
- Screenshots (for technical issues — saves a lot of back-and-forth)
Common queries — answered already
Before reaching out, you might find your answer faster on our FAQ page. For specific policies see our Terms, Refund Policy, and Shipping Policy.
Business & partnerships
For partnership inquiries (couriers, payment gateways, SaaS integrations, supplier onboarding), email support@vaanijyasetu.com with subject "Partnership — [your company]".
Media & press
For press inquiries, interview requests, or media kit access, email us with subject "Press — [outlet]".
Registered office
Zorvix Infotech Private Limited
(operates the VaanijyaSetu dropshipping & e-commerce department)
Puthan Veetil, Thrikkakara
Kochi, Kerala 682030
India
Reporting abuse
If you've identified misuse of our platform (fraud, IP infringement, illegal listings), report it to support@vaanijyasetu.com with subject "Abuse Report". We investigate every report.